Switching a reservation to a campsite with an existing reservation is possible with our Swap option.  The reservation cannot be moved or switched if it is already Checked-out .  Please note, the initial swap will appear as a double booking, with a double booking email notification sent every 5 minutes until the conflict is resolved.


  1. Select the reservation you would like to move
  2. Click the purple Change button under the campsite name
  3. Select the move date if applicable, otherwise select the campsite you would like to move your reservation to
  4. Scroll down the Edits Booking Page and click Next
  5. A warning message will appear if you are completing a swap
  6. Click Next, confirm if the charges adjustment is correct and click Confirm.  'No amount owed.' will appear if no recalculations are required for the site move.
  7. A double-booking on the calendar grid will appear, and you will receive a double booking email every 5 minutes until the conflict is resolved
  8. Move the second reservation to it's appropriate campsite following the same steps.
  9. The swap is complete!


VIDEO HOW-TO

STEP 1 - Select site to swap


 

STEP 2 - Click Next to continue with Swap


STEP 3 - Resolve conflicting booking to another campsite