General

Get Started with Manager Solutions and Forums
If you are having trouble with out booking system, our Manager Solutions and Forums are here to help you. You must be logged in in order to access this know...
Sat, 8 Feb, 2020 at 4:38 PM
How do campers check availability of campsites online?
We've brought back this feature for 2020 and campers can now search for the availability of all the campsites in your campground on the front page. ...
Mon, 25 Jul, 2022 at 11:18 PM
How do I find or change a Campsite Rate?
The Finances, Rates page of the Manager Portal displays the Campsite Rates. To change a Campsite Rate, scroll through the list or search in the Descript...
Sun, 29 May, 2022 at 7:11 PM
How do I print a parking pass
Parking passes can be printed out and useful for camper identification. Click Edit Booking and click the Parking Pass Tab Enter in their Licence Plat...
Sun, 29 May, 2022 at 7:02 PM
How to set Campground season dates and online booking dates
To set or edit your Campgrounds dates and Online Booking dates, first make sure you are logged in under your Manager Profile. You can find this at the botto...
Sun, 29 May, 2022 at 7:21 PM
How to View/Use Reports
Our reports feature can be useful as it can generate data that is relevant to your campground. It creates easy to read information about who is staying in y...
Fri, 13 Mar, 2020 at 11:11 AM
Why are some sites only available for X amount of days on long weekends?
Long weekends like May, July and August long weekend are very busy times for campgrounds. Many campgrounds require you to book for the entirety of the long ...
Sun, 29 May, 2022 at 7:25 PM
How do I generate an accounting report in Excel format?
Accounting reports will be automatically generated in PDF format, but an Excel format is also available. Begin by logging into your manager account. ...
Sun, 5 Jun, 2022 at 1:54 PM
Moving camper to a different site after check-in
FAQs about moving bookings Is there a new confirmation number for the moved reservation? No Are there additional charges to move the reservation? No...
Wed, 1 Jun, 2022 at 4:46 PM
Can I switch or swap a campsite with an existing reservation?
Switching a reservation to a campsite with an existing reservation is possible with our Swap option.  The reservation cannot be moved or switched if it is a...
Sun, 5 Jun, 2022 at 6:35 PM