General

Managing modification requests
Modification and cancellation requests will now show up on your dashboard, as well the requests tab under "Bookings".   Once the reservat...
Thu, 10 Feb, 2022 at 12:01 PM
How can I ensure campers view my policies?
When a camper books online, they will have to acknowledge that they've read and understand your policies. These will appear in a pop-up, and the camper ...
Thu, 10 Feb, 2022 at 12:28 PM
Using the housekeeping feature
Enable the housekeeping feature on the site you want by going to the Campgrounds tab, and clicking on the blue button underneath campsites. Click the pencil...
Thu, 10 Feb, 2022 at 1:36 PM
Using the email feature
Use this feature to contact campers staying within a certain time period. Go to the 'Emails' tab under 'Notifications', set the dates and re...
Thu, 10 Feb, 2022 at 1:40 PM
Guide to reports
This article reviews how to access campground reports as well as what data is included in which report. The first section in this article shows you how to f...
Fri, 27 May, 2022 at 3:20 PM
Rate Structures
Camp Reservations Canada has 2 different rate structures you can choose from.  The first works as a continuous discount and is broken down into a daily ...
Sat, 4 Mar, 2023 at 12:27 PM
Extra Children Charge
You can now set how many children can stay on each site.  1. On the campsites page, check off “Charge For Extra Children”.  2. Next, you will need...
Sat, 4 Mar, 2023 at 12:49 PM
Adding Multiple Dates To A Rate
If you're wanting to set up holiday rates quickly, or you have a rate that applies to May & September, for example, but not June-August, you can eas...
Sat, 4 Mar, 2023 at 1:15 PM
Change From Site Hold To Customer Booking
You can now change a Site Hold directly into a Customer Booking, without needing to delete it first. All you need to do, is click "Convert To Booking&q...
Sat, 4 Mar, 2023 at 1:23 PM
Changing a reservation to a different campground
If you manage multiple campgrounds, you will be able to move reservations between them.  On the edit booking page, click "Change Campground"  ...
Sat, 4 Mar, 2023 at 1:36 PM