Bookings

How do I make a Manual Booking?
Click Campsite Bookings on the left hand menu  Search for your campground.  Double-Click on a space on the grid of the Site Name/Number you want to book...
Sat, 28 May, 2022 at 5:11 PM
How do I change dates for an existing Booking?
Double click a reservation on the Grid. In the Edit Booking, Information page in the Dates section, click Change. Pick new arrival date, click Next. Pick...
Wed, 8 Jun, 2022 at 6:45 PM
How do I see if people are cancelling after the refund period?
Our system will notify you in the manager end if a traveler tries to cancel after the refund period.    This way your campground can figure out how much t...
Mon, 24 Feb, 2020 at 6:51 PM
What is the purpose of a Site Hold Booking?
The Site Hold Booking option for Managers is used to block off campsites so that a camper can’t book during a specific time period.  This means the campsite...
Fri, 3 Jun, 2022 at 4:08 PM
How do I Check-in and Check-out a Booking?
Open the Bookings List  or Campsite Bookings grid from the Edit Booking, Information page on the top right: Click Check-in button OR Click Check-out...
Sat, 28 May, 2022 at 9:37 PM
How do I cancel an existing Booking and refund the camper?
On you dashboard, click on Bookings, and then Bookings List. On this page you will see who has booked with you. Click on the pencil icon to edit the boo...
Wed, 29 Jun, 2022 at 5:47 PM
How do I find an existing Booking?
Reservations can be found within Bookings in 3 places: the Search tool, Campsite Bookings grid, and the Bookings List 1. SEARCH TOOL The search tool is...
Sat, 28 May, 2022 at 10:02 PM
Why can't I see all the campsites on the Campsite Bookings grid?
To scroll through the campsites, click once anywhere on the grid and scroll up or down.
Sat, 28 May, 2022 at 9:53 PM
What do the colors on the booking calendar mean?
Yellow - Action is required (check-in or check-out)Dark Green - Manual Reservation - nothing required  Light Green - Reservation made online - nothing ...
Wed, 6 Jan, 2021 at 1:16 PM
How to Create a Site Hold
As a Manager you can create multiple bookings. This can be used to mark off sites as under Site Hold. This is helpful if some sites are not ready for travel...
Fri, 17 Jun, 2022 at 11:32 AM